Account Executive
Sales & Business Development
Boston, MA, USA
Posted on Oct 22, 2026
About Us
Patrol is on a mission to help brands building on Shopify become more accessible and ADA compliant. Our AI-powered platform helps Shopify merchants automatically find and fix accessibility issues, ensuring their websites are more ADA-compliant. From auditing + practical testing to generating and applying accessible code changes via AI (previously done by a software dev). Patrol enables brands to deliver better, more inclusive shopping experiences for every customer and better protect themselves from the 10,000+ demand letters and ADA lawsuits targeting brands every year.
We’re proud to work with a fast-growing roster of forward-thinking DTC and CPG brands like Monday Swimwear, Every Day Dose, Path Water, Ultra Pouches, and Unreal Snacks among others. We’ve been scaling rapidly since our seed round, growing over 5x in 2026, backed by top investors like NextView, Founders Collective, Newark Venture Partners and Hawke Media.
As a small but mighty team, we operate with high trust, low ego, and an obsession with building a product our customers love. You’ll have direct access to the leadership team, real ownership over your work, and the opportunity to shape a product that’s changing the way brands approach accessibility.
What You'll Do
Build your book. Generate and run your own pipeline across DTC and CPG brands on Shopify. Learn who to target, which agencies serve them, and where deals come from.
Run the full cycle. Prospect, run discovery, demo, handle objections, negotiate, and close, primarily on 12-month agreements.
Sell the full platform. Position ADA accessibility and CIPA/privacy compliance standalone and as a bundle.
Work inbound and referrals fast. Field demo requests and partner introductions and turn them into closed revenue.
Prospect outbound. Run targeted, personalized outreach to brands.
Keep a clean pipeline. Forecast accurately and maintain disciplined CRM hygiene.
Build the playbook. Help define discovery frameworks, qualification, pricing conversations, and handoffs to customer success, so the next AEs ramp faster.
Be the voice of the customer. Bring objections, competitive intel, and feature requests back to the product.
What You Bring
2-5+ years of full-cycle closing experience in B2B SaaS, ideally selling to SMB and mid-market companies.
A track record of hitting or beating quota, with numbers you're proud to talk about.
Comfort explaining a technical and legal topic (accessibility, privacy law, litigation risk) simply and credibly to founders and marketing/ecommerce leaders.
Strong discovery skills: you qualify on revenue and risk, not just interest, and you never accept a soft next step.
High agency and ownership; you're energized by building process, not waiting for it
Familiarity with the Shopify ecosystem (apps, agencies, brand operators) is a big plus
